ibs7 Frequently Asked Questions

Go to the Register page and fill in the form — your full name, Pakistani mobile number in +92 format, email address and a password. Tick the confirmation boxes for age and terms, then verify your number via OTP. The whole thing takes under three minutes. Registration is completely free. You only spend money when you choose to make a deposit.

No. ibs7 only allows one account per person. Duplicate accounts are identified and closed, and any bonuses associated with them are voided. If you think you may have accidentally created a duplicate, contact support at support@ibs7.app before attempting to use both — it's easier to sort out early.

You must be at least 18 years old. ibs7 is strictly an adults-only platform. Age is confirmed during registration, and identity verification is required before large withdrawals are processed. Accounts found to belong to people under 18 are closed immediately. If you are 18 or older and want to register, head to the Register page.

Some details — like email address — can be updated directly in your account settings. For mobile number changes or legal name corrections, you'll need to contact our support team at support@ibs7.app. A brief identity verification step is required to protect you from unauthorised changes. Make sure your registered mobile number stays active, as it's used for OTP verification and account security.

Go to the Login page and click "Forgot password?" — enter your registered mobile number or email and you'll receive a reset OTP on your phone. Follow the prompts to set a new password. Takes about two minutes. If your registered mobile number is no longer active, email support@ibs7.app with your account details and we'll sort it out via identity verification.

You can play and deposit without completing full identity verification. However, identity documents (CNIC or equivalent) are required before your first or larger withdrawal is processed. We strongly recommend completing verification early so there are no delays when you want to withdraw your winnings. The process is straightforward — upload the required documents through your account settings.

ibs7 supports JazzCash, Easypaisa, Raast instant bank transfer, standard bank transfer, debit/credit cards and mobile wallets — all processed in PKR. Most Pakistan players use JazzCash or Easypaisa for daily deposits since they're fast, require no bank account and credit within minutes. Full details are available on the Deposit page.

JazzCash and Easypaisa deposits are typically credited to your ibs7 balance within 2–3 minutes of payment confirmation. Occasionally during peak hours, it can take up to 10 minutes. If your deposit hasn't appeared after 15 minutes, check your transaction status in the Deposit section of your account, or contact support with your transaction reference number.

Minimum deposit amounts vary by payment method and are shown at the point of deposit in your account. JazzCash and Easypaisa have relatively accessible minimums in PKR, making ibs7 playable without needing to deposit a large amount upfront. The current minimums for each method are listed on the Deposit page.

First, check your payment app (JazzCash, Easypaisa, etc.) to confirm the transaction actually went through and money left your account. Then check the transaction history in your ibs7 account. If money has left your wallet but hasn't appeared in your ibs7 balance after 20 minutes, contact support at support@ibs7.app with your transaction reference number, the payment method used, the amount in PKR and the approximate time — we'll investigate and resolve it quickly.

ibs7 does not charge its own deposit fees. However, your payment provider (JazzCash, Easypaisa, your bank) may apply their own transaction charges depending on your account type and the amount. Check with your payment provider if you're unsure about their fees. Any applicable third-party charges are shown before you confirm the payment.

Yes. ibs7 has deposit limit tools built into every account — daily, weekly and monthly limits in PKR. You can set these in Account Settings → Responsible Gaming. Reducing a limit takes effect immediately. Increasing one requires a cooling-off period. These tools are there to help you stay within your own budget — it's worth setting them early. See more on our Responsible Gaming page.

Log in to your account, go to the Withdrawal section and select your preferred method — JazzCash, Easypaisa, Raast, bank transfer or card. Enter the amount you want to withdraw in PKR and confirm. Withdrawal requests are reviewed and processed by our team. JazzCash and Easypaisa withdrawals are usually the fastest option for Pakistan players.

Processing time varies by method. JazzCash and Easypaisa withdrawals for verified accounts are typically completed within a few hours. Bank transfers can take 1–3 business days depending on your bank. Withdrawals submitted during off-peak hours or on weekends may take slightly longer. The status of your request is visible in your transaction history within your account.

Common reasons for withdrawal delays include: identity verification not yet completed (CNIC required for first or larger withdrawals), active bonus balance that hasn't yet met its wagering requirement, or the withdrawal method details not matching your verified account information. Check your account for any pending verification requests, or contact support at support@ibs7.app for a specific update on your withdrawal status.

Yes, minimum withdrawal amounts apply and vary by payment method. These are displayed in the Withdrawal section of your account at the time you request. JazzCash and Easypaisa have relatively low minimums. Maximum withdrawal limits also apply per transaction and per period — these are visible in your account settings.

Generally, withdrawals should go back to the same payment method and account used for deposits. This is a fraud prevention requirement. If your original payment method is no longer available, contact support at support@ibs7.app — we can assist you through the correct process to add a verified alternative withdrawal method. Attempting to withdraw to a completely unrelated third-party account may result in the request being held for manual review.

ibs7 covers Pakistan Super League (PSL), all T20 internationals involving Pakistan, bilateral series, the ICC T20 World Cup, ODI series and Test matches. During PSL season, markets are available for every fixture including match winner, top batsman, total sixes, over/under runs and many more. See the Betting page for available markets.

Yes. ibs7 offers live in-play betting on cricket matches, including PSL fixtures and international games. In-play markets update in real time during the match, covering ball-by-ball outcomes, over runs, wickets, boundaries and match result at various stages. Odds change rapidly during live play — markets may temporarily suspend during key moments like wickets or DRS reviews, which is standard across all betting platforms.

If a match is officially abandoned before reaching the required number of overs to produce a result, bets are typically voided and stakes returned to your account. If the match has a DLS (Duckworth-Lewis-Stern) result declared, that result stands for settled markets. The specific rules for each market type are detailed in the Terms and Conditions on the Terms page.

Yes. Alongside cricket, ibs7 offers football betting covering major leagues and international competitions, as well as esports markets including popular titles. The full range of available sports and esports markets is visible on the Betting page after you log in.

Minimum bet sizes on cricket and other sports markets are displayed at the time you place a bet and vary by market. They are denominated in PKR. Maximum bet limits also apply per market and are shown alongside the minimum. If you're unsure about limits on a specific market, these are visible in the betting slip before you confirm.

The ibs7 Game Lobby includes slots from major providers, live dealer games (baccarat, roulette, blackjack, Teen Patti, Andar Bahar), fish shooting games, crash games and table games. The live casino section streams real dealers in real time. New titles are added regularly. All games are available immediately after you log in and have a funded balance.

ibs7 uses games from established software providers whose random number generators (RNGs) are regularly tested for fairness. Slot RTP (Return to Player) percentages are published for individual games where available. It's worth understanding that all casino games carry a built-in house edge — this is how casino platforms work globally. Over enough play, the house makes money mathematically. Individual players win sessions, sometimes significantly, but casino gaming should never be treated as a reliable income source.

Fish shooting games are multiplayer arcade-style games where players spend credits (deducted from your PKR balance) to fire at fish on screen. Different fish are worth different credit amounts when caught. The goal is to spend less in ammunition than you earn from catches. Larger, rarer fish give bigger rewards but require more shots. Full details on how to play are available on the Fish Games page.

Yes. ibs7 is fully optimised for mobile browsers on Android and iOS. You can access all games, sports betting, deposits and withdrawals directly through your phone browser — no app download is required. The mobile experience covers the full platform, not a reduced version. Most Pakistan players access ibs7 on mobile.

ibs7's game servers record game states in real time. If your connection drops during a spin, hand or round, the game outcome is saved server-side. When you reconnect and reopen the game, you'll see the result that was already determined. If you believe there's a discrepancy between what you see and what's in your transaction history, contact support with the game name, time and your account details and we'll investigate.

The welcome bonus is activated automatically on your first qualifying deposit — no code needed. When you register and make your first deposit that meets the minimum threshold, the bonus is credited to your account within minutes. The current welcome bonus amount and terms are displayed on the bonus page after registration. Wagering requirements apply.

A wagering requirement (also called playthrough) means you need to bet a certain multiple of your bonus amount before it can be withdrawn as real PKR. For example, a 20x wagering requirement on a PKR 500 bonus means you need to place a total of PKR 10,000 in eligible bets before the bonus converts to withdrawable cash. The specific wagering requirement for each promotion is listed in the individual offer terms. Not all game types contribute equally — slots typically contribute 100%, while some table games contribute less.

No. Bonus balance must complete the applicable wagering requirement before it can be withdrawn. Your real money balance (any amount deposited beyond bonus funds) can generally be withdrawn at any time subject to minimum withdrawal amounts and identity verification. If you request a withdrawal before completing wagering, any pending bonus balance will be forfeited as per standard bonus terms. Your real money portion is not affected.

Yes. Registered ibs7 players receive access to reload bonuses, seasonal promotions tied to events like PSL, cashback offers and VIP-exclusive rewards as they progress through the tier system. Promotions are listed in the Promotions section of your account after logging in. Emails and notifications are sent when new offers are activated. VIP players receive preferential bonus terms — see the VIP page for details.

Common reasons include: the bonus expired before wagering was completed, a withdrawal was requested before the wagering requirement was met, the account was found to have breached bonus terms (such as multiple accounts or irregular betting patterns designed to clear wagering without real risk), or the bonus was claimed on an ineligible game type. If you believe your bonus was removed in error, contact support at support@ibs7.app with your account details and we'll review it.

ibs7 offers deposit limits (daily/weekly/monthly in PKR), loss limits, session time limits, reality check pop-ups, cooling-off periods (24 hours to 30 days) and permanent or temporary self-exclusion. All tools are accessible from Account Settings → Responsible Gaming. Reducing limits takes effect immediately; increasing them requires a cooling-off period. Full details are on our Responsible Gaming page.

Go to Account Settings → Responsible Gaming and select Self-Exclusion. Choose a duration (6 months, 1 year or permanent). The exclusion activates immediately and cannot be reversed during the chosen period — not even by contacting support. This is intentional. Any real-money balance at the time of exclusion is processed for withdrawal. If you need help before taking this step, speak to someone you trust or contact our support team.

Taking stock of your own habits honestly is already a good sign. A few practical steps: use the cooling-off tool in your account for an immediate break of 24 hours to 30 days, set a deposit and loss limit to cap your spending, and speak to someone you trust in your life. Gaming should feel light and optional. If it's started to feel like a pressure or a compulsion, step back. Our Responsible Gaming page has more detailed guidance.

No. ibs7 is strictly for adults aged 18 and over. Age is verified at registration and before large withdrawals. If you share a device with younger family members, log out after every session and avoid saving your credentials. If you suspect a minor has registered on ibs7, contact support@ibs7.app immediately — we'll investigate and close the account.

Yes. Deposit limits, loss limits, session timers and self-exclusion apply account-wide — across all sections of ibs7 including slots, live casino, fish games, cricket betting, PSL markets and esports. It is not possible to apply limits to one section while remaining unrestricted on another. This is intentional — partial limits tend not to work in practice.